Privacy Policy
Last updated: 23 March 2026
Introduction
At ChildWize, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
The Information We Collect
We may collect personal identification information including but not limited to:
- Name and contact details
- Child's age and developmental information (no personally identifiable information about children is collected without parental consent)
- Professional information (for specialists using our platform)
- Account credentials
- Payment information
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Match parents with appropriate specialists
- Process payments and manage accounts
- Send service updates and administrative messages
- Respond to your enquiries and provide customer support
- Comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures to guard against unauthorised access to systems where we store personal data.
Your Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to correction of inaccurate data
- The right to erasure of your data in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
Cookies
We use cookies to enhance your experience on our website. For more information about how we use cookies, please see our Cookie Policy.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, pleasecontact us.